In the interest of evaluating our performance and our role in the HVAC industry, we are asking for your comments about the MEBB Test and Balance representatives that you have worked with recently. Please take a moment and answer the following questions:

We have worked with a MEBB Certified Test and Balance firm within the last:

Never 6 Months 1 Year 2 Years 5 Years

In terms of the test and balance agency's overall performance on the various Testing and Balancing tasks and functions on the job (i.e.: cooperation, coordination, attention to detail, courtesy), how would you rate the agency or agency that you have worked with?

Not Applicable Poor Satisfactory Good Excellent

In terms of the test and balance agency's final report, how would you rate:
Clarity (Is the data arranged in an easy and understandable format? Does it make sense?):

Not Applicable Poor Satisfactory Good Excellent

Accuracy (Are the values shown consistent with the way the equipment appears to be performing?):

Not Applicable Poor Satisfactory Good Excellent

Timeliness (After total project completion, was the report provided quickly enough to satisfy your needs?):

Not Applicable Poor Satisfactory Good Excellent

In terms of the office and/or field personnel that you dealt with, how would you rate the agency's "professionalism"?

Not Applicable Poor Satisfactory Good Excellent

We welcome any other additional comments that pertain to any of the above questions. We would also welcome any suggestions that you might have to allow us to improve our services and our standards:

Thank you for your time and cooperation.

Michigan Environmental Balancing Bureau